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Alpha Freight India (P) Ltd.
   
Jeyem Enterprises
   
Alpha Freight India (P) Ltd.
   
Jeyem Enterprises
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LOGISTIC
  Return Logistics
   
International
    Re-Export
    Re-Import
    Duty Drawback
    RMA Management
Domestic
    RMA Management
    Parts Distribution
Warranty Fulfillment
  360° Logistics
   
Consignment-On-Sale-Basis-Thru-Private-Bonded-Warehouse
  Importer / Exporter on Record (IOR / EOR) Services
TECHNICAL
  Onsite
Deployment
Onsite Services
  RTB ( Return To Bench ) Repair Services
  Tech Courier
  ECN (Engineering Change Note)
  Sorting (DOA & FA)
LCD
TECH HELP DESK
PARTS RECOVERY
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Tech Helpdesk

 
Logistics
Technical
LCD
Parts recovery

Tech Helpdesk

The biggest advantage of providing help desk support is that it creates a positive image in the minds of the customer about the product he has bought or intends to buy. R&R provides outsourced Technical & Customer support Helpdesk services by providing customized solutions that meet the unique challenges and needs facing individual companies.

With R&R Helpdesk Services you get:

The freedom to focus on your core business objectives.

Give your customers a professional product support experience.

Lower technical support costs.

Improve your business image.

We can offer L1 & L2 Technical Helpdesk Support services for manufacturers, OEM's and Distributors, with tailor-made solutions to address your customer service requirements. R&R can provide experienced help desk personnel and systems to manage your customer support and reverse logistics process. Our help desk agents handle inbound calls, tackle problems and escalate issues where required, issue RMS ids and track the entire process till its logical end.

Industries That Can Benefit:

IT Hardware

Networking

Consumer Entertainment

Telecom & WiMax

 

 

Related Industries

 
 

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