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LOGISTIC
  Return Logistics
   
International
    Re-Export
    Re-Import
    Duty Drawback
    RMA Management
Domestic
    RMA Management
    Parts Distribution
Warranty Fulfillment
  360° Logistics
   
Consignment-On-Sale-Basis-Thru-Private-Bonded-Warehouse
  Importer / Exporter on Record (IOR / EOR) Services
TECHNICAL
  Onsite
Deployment
Onsite Services
  RTB ( Return To Bench ) Repair Services
  Tech Courier
  ECN (Engineering Change Note)
  Sorting (DOA & FA)
LCD
TECH HELP DESK
PARTS RECOVERY
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COMPANY OVERVIEW

 

Repair & Return was formed in the year 2001, initially with the entity being called Reverse Logistics India Pvt. Ltd., and later rechristened as Repair & Return Technology (India) Pvt. Ltd. (R&R)

In the year 2007, Repair & Return signed a joint venture agreement with Sequel Technology Ltd. Hongkong for repairs of LCD Panels. Sequel for the past thirteen years, has carved a niche in the business of Repair and AMS (After Market Services) and is geared up to cater to the needs of the Consumer Electronics and Communication Industries.Company overview

R&R is a true end-to-end return management solutions company catering to both International & Domestic Manufacturers. R&R offers a diverse portfolio of technical services for products including Consumer Entertainment, Telecom & Wireless products.

Technical Services Include

Testing

Re-Work

Repair

Refurbishing

Asset Recovery

Re-deployment

 

Repair & Return's USP

 

Value Advantage to Customer

We bring value advantage to the customer, by way of our unique approach in the services rendered to customers. They can summarised as:-

Independent evaluation of the product to ascertain defects

Actual repair process

Parts recovery and re-use

Best-in-class repair & testing facilities and equipment

Web based software for customers with full order detail visibility, returns management and service gestures via user desktop console

Transparency and Commitment to Customers

With a view to strengthening and building long term relations with customers, we ensure transparency in terms of sharing knowledge and educate the customer about the process, approach and methods involved during the entire customer engagement lifecycle.

 

 

 
 
 

Related Links

 
Why R&R
Corporate Brochure
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repair and return
 

R&R Perspective

 

 

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